Lab Pack Manager

The Lab Pack Manager oversees employees in multiple geographic areas as they perform two main functions:

Primary Responsibilities:

• Manage the day-to-day activities of Environmental Technicians working both in the field and within the facility.

• Partner with the sales team to conduct job walks and prepare estimates and pricing.

• Conduct regular quality assurance visit to customer sites.  Follow up to resolve and prevent any issues.

• Ensure that the required documentation is complete and accurate to meet state, federal, EPA, DOT and DEA regulations as well as any documentation required per customer agreement.  

• Monitor performance of staff against guidelines (such as number of stops per day) and apply corrective actions as needed.

• Conduct weekly meetings with staff to provide updates and address any issues that arise.

• Assist in the development/modification of field Standard Operating Procedures to achieve implementation of best practices throughout all Field Services staff.

• Hire, train, coach, counsel, motivate, discipline, and, when necessary, terminate subordinate team members.  Participate in annual goal setting/performance appraisal process and make compensation change recommendations accordingly.

• Develop training materials and ensure effective execution of the instruction.

• Provide regular and ad-hoc reports to management.

• Assist Sales with store and distribution center inspections.  Serve as liaison among Sales, Office Operations and Field Services.

• Manage exceptions in the field and resolve atypical problems.

• Accept ownership of controlled pharmaceuticals on behalf of Clean Earth.

• Perform other reasonably related tasks as assigned by management.

Salary: $80,000 - $100,000