About the roleThe Remote Operations Specialist enables safe and efficient BVLOS drone operations across Raptor Maps' Sentry network. This role is the operational backbone of the Remote Operations Center (ROC) — serving as a Manager on Duty, the Remote Operations Specialist owns the systems, record-keeping, and pilot management processes that allow the ROC to prioritize and deploy resources safely and effectively at scale. The Remote Operations Specialist is critical to maintaining alignment across internal teams and systems while ensuring the ROC provides a consistent, reliable presence for external stakeholders.The schedule for this role is Wednesday to Sunday with most shifts from 8:30 to 5:30pm Eastern.What you'll do<ul style=""><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Serve as the ROC Manager on Duty — overseeing day-to-day BVLOS operations including workload prioritization, pilot tasking, and real-time guidance and feedback to active pilots across the Sentry network.</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Ensure the safety and regulatory compliance of all ongoing BVLOS operations, maintaining adherence to FAA requirements and Raptor Maps' operational standards at all times.</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Prioritize and assign inspections based on resource availability, stakeholder requests, and operational urgency — balancing ongoing scheduled operations against time-sensitive requests.</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Develop and maintain ROC systems and infrastructure to reduce manual lift and improve operational visibility.</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Support ROC pilot development by providing real-time guidance, structured feedback, and ongoing training</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Contribute to the development, maintenance, and improvement of ROC SOPs</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Maintain a current FAA Part 107 certificate and stay informed on FAA regulations, BVLOS rulemaking, and trends in unmanned robotic operations relevant to Raptor Maps' fleet.</li></ul>Qualifications<ul style=""><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">2+ years of experience in drone operations</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Demonstrated ability to manage competing operational priorities in real time with strong situational awareness and sound judgment</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Experience developing or maintaining operational systems, SOPs, or compliance documentation in a safety-critical environment</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Clear, confident communication skills — able to provide real-time guidance to pilots and coordinate across internal teams simultaneously</li><li style="color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Must be located in the contiguous US and authorized to work in the US</li></ul>Preferred Qualifications<ul style=""><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Experience operating or managing BVLOS drone missions at scale</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Familiarity with FlightHub 2, or similar autonomous drone mission planning platforms</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Background in solar PV operations or infrastructure inspection</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Familiarity with terrain modeling and low-altitude flight planning</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Prior startup or high-growth environment experience where operational systems were built from an early stage</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Current FAA Part 107, or equivalent foreign, Remote Pilot Certificate thorough working knowledge of FAA regulations and BVLOS operational requirements</li><li style="color:rgb(0,0,0);font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Remote operations center management, or experience in a closely related field</li></ul>

Our mission is to enable the solar industry to scale efficiently.&nbsp;
Raptor Maps is the leading provider of lifecycle management software for the solar industry. We support portfolio owners, asset managers, O&amp;M providers, EPC contractors, and independent engineers with software solutions that enable organization and asset efficiency.
Raptor Maps enable solar companies to increase performance, reduce costs, and standardize &amp; compare solar PV assets across a portfolio. Founded by MIT engineers, with investment from&nbsp;<a href="http://www.ycombinator.com/">Y Combinator</a>,&nbsp;our software helps teams convert data collected through aerial inspections and on-site sensors into accurate, high-value system analytics and reports. We support the entire solar stack across six continents, to identify and localize anomalies that affect energy production.&nbsp;

Remote Operations Specialist

About the roleThe Remote Operations Specialist enables safe and efficient BVLOS drone operations across Raptor Maps' Sentry network. This role is the operational backbone of the Remote Operations Center (ROC) — serving as a Manager on Duty, the Remote Operations Specialist owns the systems, record-keeping, and pilot management processes that allow the ROC to prioritize and deploy resources safely and effectively at scale. The Remote Operations Specialist is critical to maintaining alignment across internal teams and systems while ensuring the ROC provides a consistent, reliable presence for external stakeholders.The schedule for this role is Wednesday to Sunday with most shifts from 8:30 to 5:30pm Eastern.What you'll do<ul><li>Serve as the ROC Manager on Duty — overseeing day-to-day BVLOS operations including workload prioritization, pilot tasking, and real-time guidance and feedback to active pilots across the Sentry network.</li><li>Ensure the safety and regulatory compliance of all ongoing BVLOS operations, maintaining adherence to FAA requirements and Raptor Maps' operational standards at all times.</li><li>Prioritize and assign inspections based on resource availability, stakeholder requests, and operational urgency — balancing ongoing scheduled operations against time-sensitive requests.</li><li>Develop and maintain ROC systems and infrastructure to reduce manual lift and improve operational visibility.</li><li>Support ROC pilot development by providing real-time guidance, structured feedback, and ongoing training</li><li>Contribute to the development, maintenance, and improvement of ROC SOPs</li><li>Maintain a current FAA Part 107 certificate and stay informed on FAA regulations, BVLOS rulemaking, and trends in unmanned robotic operations relevant to Raptor Maps' fleet.</li></ul>Qualifications<ul><li>2+ years of experience in drone operations</li><li>Demonstrated ability to manage competing operational priorities in real time with strong situational awareness and sound judgment</li><li>Experience developing or maintaining operational systems, SOPs, or compliance documentation in a safety-critical environment</li><li>Clear, confident communication skills — able to provide real-time guidance to pilots and coordinate across internal teams simultaneously</li><li>Must be located in the contiguous US and authorized to work in the US</li></ul>Preferred Qualifications<ul><li>Experience operating or managing BVLOS drone missions at scale</li><li>Familiarity with FlightHub 2, or similar autonomous drone mission planning platforms</li><li>Background in solar PV operations or infrastructure inspection</li><li>Familiarity with terrain modeling and low-altitude flight planning</li><li>Prior startup or high-growth environment experience where operational systems were built from an early stage</li><li>Current FAA Part 107, or equivalent foreign, Remote Pilot Certificate thorough working knowledge of FAA regulations and BVLOS operational requirements</li><li>Remote operations center management, or experience in a closely related field</li></ul>

Remote Operations Specialist

About the Job

About the Company

Raptor Maps Inc

Similar Jobs

Operations Coordinator

Operations Coordinator

Operations Coordinator

Operations Coordinator

Autonomous Operations Specialist

Autonomous Operations Specialist

Mission Operations Specialist (UAS Pilot)

Mission Operations Specialist (UAS Pilot)

Area Technical Specialist [Remote-Travel]

Area Technical Specialist [Remote-Travel]

Field Operations Specialist

Field Operations Specialist

Remote Supervision Coordinator

Remote Supervision Coordinator

Remote Supervision Coordinator

Remote Supervision Coordinator

Remote Supervision Coordinator

Remote Supervision Coordinator

Operations Assistant

Operations AssistantNew