Position: Pre-Sales Specialist (f/m/x)Location: Madrid, SpainMarket Focus: Dutch-speaking customersAbout OtovoOtovo is an AI-Native home and business energy services company in Europe and the United States. We combine real-time equipment monitoring, rapid repairs, dependable power supply, and grid participation into a single, seamless service–delivering maximum service at a minimal cost. Endurance, Otovo's industry-leading AI platform, continually monitors installed equipment in homes and businesses, optimizes the entire service process from problem detection to resolution, and coordinates repairs around the clock. "Your Power, Backed by Ours." Otovo is listed on the Euronext Oslo Stock Exchange under the ticker OTOVO. Visit us at <a href="http://otovo.ai">otovo.ai</a>.Role Overview As a (Junior) Pre-Sales Specialist, you are the first point of contact for Otovo customers, guiding them through the first stage of their journey with us. You manage incoming leads, book appointments, support customers with documentation, and ensure smooth coordination between Sales, Service, and Operations teams, always delivering a professional, efficient, and customer-focused experience. Key Responsibilities<ul><li>Manage customer inquiries quickly and professionally across different channels</li><li>Present Otovo’s value proposition and book the most suitable service based on customer needs</li><li>Handle a high volume of inbound and outbound calls</li><li>Qualify customers according to Otovo’s internal criteria and processes</li><li>Support customers throughout the early stages of their journey with Otovo</li><li>Act as a link between customers and internal teams to ensure a smooth customer experience</li><li>Maintain accurate customer information and follow structured workflows and CRM processes</li></ul> Requirements<ul><li>Fluency in Dutch at C1 level or higher; English proficiency required</li><li>Strong communication skills with a customer-focused mindset</li><li>Organized, proactive, and comfortable working in a fast-paced environment</li><li>Ability to follow structured processes while adapting to changes and new priorities</li><li>Comfortable using CRM systems and standard office software</li><li></li></ul>We Offer<ul><li>Yearly Salary of 20.350€ + uncapped commissions</li><li>Corporate benefits, restaurant and transportation benefits</li></ul><ul><li>Private healthcare</li><li>Language classes</li><li>Hybrid work model</li><li>Up to 4 weeks remote work per year</li><li>Free fruit and beverages at the office</li><li>Opportunities to grow in an international, fast-growing company</li></ul>

To homeowners, Otovo is the easiest way to get solar panels on the roof. We are a marketplace organizing a network of hundreds of local, high quality energy installers that we have vetted thoroughly. We use our proprietary technology to analyse the potential of any home and advise precisely about the ideal project.  Founded in Oslo in 2016, our team consists of engineers, programmers and technical consultants located in Oslo, Stockholm, Paris, Madrid, Warsaw and Milan. In France, we are known as “In Sun We Trust”, the result of the merger with the French solar energy startup. We have sold and completed thousands of solar energy projects across Europe and aim to become the continent’s no.1 residential solar energy company.  Otovo is financially solid, being backed by some of Scandinavia’s major investment entities, notably Axel Johnson of Sweden, Norway’s municipal pension fund (KLP), and Nysnø, the Norwegian green sovereign investment fund.


(Junior) Pre-Sales Specialist (f/m/x) - Dutch Market

Position: Pre-Sales Specialist (f/m/x)Location: Madrid, SpainMarket Focus: Dutch-speaking customersAbout OtovoOtovo is an AI-Native home and business energy services company in Europe and the United States. We combine real-time equipment monitoring, rapid repairs, dependable power supply, and grid participation into a single, seamless service–delivering maximum service at a minimal cost. Endurance, Otovo's industry-leading AI platform, continually monitors installed equipment in homes and businesses, optimizes the entire service process from problem detection to resolution, and coordinates repairs around the clock. "Your Power, Backed by Ours." Otovo is listed on the Euronext Oslo Stock Exchange under the ticker OTOVO. Visit us at <a href="http://otovo.ai">otovo.ai</a>.Role Overview As a (Junior) Pre-Sales Specialist, you are the first point of contact for Otovo customers, guiding them through the first stage of their journey with us. You manage incoming leads, book appointments, support customers with documentation, and ensure smooth coordination between Sales, Service, and Operations teams, always delivering a professional, efficient, and customer-focused experience. Key Responsibilities<ul><li>Manage customer inquiries quickly and professionally across different channels</li><li>Present Otovo’s value proposition and book the most suitable service based on customer needs</li><li>Handle a high volume of inbound and outbound calls</li><li>Qualify customers according to Otovo’s internal criteria and processes</li><li>Support customers throughout the early stages of their journey with Otovo</li><li>Act as a link between customers and internal teams to ensure a smooth customer experience</li><li>Maintain accurate customer information and follow structured workflows and CRM processes</li></ul> Requirements<ul><li>Fluency in Dutch at C1 level or higher; English proficiency required</li><li>Strong communication skills with a customer-focused mindset</li><li>Organized, proactive, and comfortable working in a fast-paced environment</li><li>Ability to follow structured processes while adapting to changes and new priorities</li><li>Comfortable using CRM systems and standard office software</li><li></li></ul>We Offer<ul><li>Yearly Salary of 20.350€ + uncapped commissions</li><li>Corporate benefits, restaurant and transportation benefits</li></ul><ul><li>Private healthcare</li><li>Language classes</li><li>Hybrid work model</li><li>Up to 4 weeks remote work per year</li><li>Free fruit and beverages at the office</li><li>Opportunities to grow in an international, fast-growing company</li></ul>

(Junior) Pre-Sales Specialist (f/m/x) - Dutch Market

About the Job

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Otovo

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