<div>Job Type</div><div>Full-time</div>Are you a natural communicator who thrives in a fast-paced, team-oriented environment? Do you love staying organized, working with others, and solving problems in real time? At Beacon Recycling, we’re offering more than just a job. We’re offering a career where your skills are valued, your efforts are rewarded, and your growth is supported.This role is well-suited for someone who is comfortable and efficient using computers and technology throughout the day, including email, ERP and CRM systems, Microsoft Office applications, and internal software platforms. Strong phone communication is also essential, as you will regularly handle calls, coordinate with internal teams and customers, and keep work moving without delays. Success in this position requires the ability to learn new systems quickly, work accurately in multiple programs at once, and communicate clearly and professionally both in writing and over the phone.  What You'll Do:<ul><li>Be the go-to contact for customers, managing inquiries about scheduling, deliveries, and dispatch needs.</li><li>Coordinate fleet dispatch operations with precision and efficiency.</li><li>Thrive in a fast-paced setting that demands self-motivation, collaboration, multitasking, and a strong sense of urgency.</li><li>Build lasting relationships with customers and internal teams in a dynamic, ever-changing environment.</li><li>Keep everything running smoothly with your organizational skills and attention to detail.</li><li>Contribute to our mission of safety, sustainability, and exceptional service.</li></ul>What's In It for You?<ul><li>Competitive base salary + performance bonuses that reward your hard work.</li><li>Opportunities for growth and recognition for your achievements - be the star of the team!</li><li>A collaborative group environment where your ideas matter and change is embraced.</li><li>A clear path for career growth in an industry that's making an impact on the planet.</li></ul>If you're ready to join a company where your optimism, organization, and teamwork can shine, we want to hear from you!Take the next step in your career with Beacon Recycling - where every day brings new opportunities to grow and succeed!RequirementsEducation<ul><li>High School Diploma or equivalent required</li><li>Bachelor’s degree preferred: Business, Supply Chain Management, or a related field</li></ul>Work Experience<ul><li>3+ years of experience in customer service and/or bachelor's degree</li></ul>Skills and Knowledge<ul><li>Excellent communication, customer service, and relationship building skills</li><li>Strong computer skills</li><li>Ability to work under pressure</li><li>Ability to work independently and take initiative to handle multiple tasks while staying organized</li><li>Ability to proactively ensure adherence to local, state and federal guidelines.</li></ul>WORKING CONDITIONSWork is performed on-site in a fast-paced, team-oriented, office and warehouse environment at our Muskegon facility.

Mission Statement The mission of Beacon Recycling is to meet today's service challenges and tomorrow's opportunities by being a leader in safety and environmental observance, by building lasting customer relationships, by providing growth for our employees, by providing on-time services, and by sharing our success with the community. Value Statements A Strong Family Business Beacon Recycling takes pride in being the locally owned and operated recycler whose customers speak directly with decision makers when they need something done. Steve Bolhuis Sr., opened Beacon in 1999 and since has welcomed back all three of his sons, Steve Jr., Brendan, and Grant, in operating the business. With their Equipmentknowledge, that has included industry experience all over the world and a team full of dedicated, hard-working employees, Beacon can handle any and all situations. A Proud Part of the Community Whether it's supplying educational programs with recycling or sponsoring local sports teams, Beacon Recycling is proud to support the community in which we work and live. Fast, Efficient Service By keeping our equipment new and our employees highly trained, we are committed to providing on-time pickups and deliveries and supplying our customers with the service that they need in a fast, efficient manner. We ask for a 24 hour advance on pickups, but realize that special circumstances do arise and we do whatever we can to help our customers out when they are in a bind.

Customer Service Representative

<div>Job Type</div><div>Full-time</div>Are you a natural communicator who thrives in a fast-paced, team-oriented environment? Do you love staying organized, working with others, and solving problems in real time? At Beacon Recycling, we’re offering more than just a job. We’re offering a career where your skills are valued, your efforts are rewarded, and your growth is supported.This role is well-suited for someone who is comfortable and efficient using computers and technology throughout the day, including email, ERP and CRM systems, Microsoft Office applications, and internal software platforms. Strong phone communication is also essential, as you will regularly handle calls, coordinate with internal teams and customers, and keep work moving without delays.&nbsp;Success in this position requires the ability to learn new systems quickly, work accurately in multiple programs at once, and communicate clearly and professionally both in writing and over the phone.&nbsp; What You'll Do:<ul><li>Be the go-to contact for customers, managing inquiries about scheduling, deliveries, and dispatch needs.</li><li>Coordinate fleet dispatch operations with precision and efficiency.</li><li>Thrive in a fast-paced setting that demands self-motivation, collaboration, multitasking, and a strong sense of urgency.</li><li>Build lasting relationships with customers and internal teams in a dynamic, ever-changing environment.</li><li>Keep everything running smoothly with your organizational skills and attention to detail.</li><li>Contribute to our mission of safety, sustainability, and exceptional service.</li></ul>What's In It for You?<ul><li>Competitive base salary + performance bonuses that reward your hard work.</li><li>Opportunities for growth and recognition for your achievements - be the star of the team!</li><li>A collaborative group environment where your ideas matter and change is embraced.</li><li>A clear path for career growth in an industry that's making an impact on the planet.</li></ul>If you're ready to join a company where your optimism, organization, and teamwork can shine, we want to hear from you!Take the next step in your career with Beacon Recycling - where every day brings new opportunities to grow and succeed!RequirementsEducation<ul><li>High School Diploma or equivalent required</li><li>Bachelor’s degree preferred: Business, Supply Chain Management, or a related field</li></ul>Work Experience<ul><li>3+ years of experience in customer service and/or bachelor's degree</li></ul>Skills and Knowledge<ul><li>Excellent communication, customer service, and relationship building skills</li><li>Strong computer skills</li><li>Ability to work under pressure</li><li>Ability to work independently and take initiative to handle multiple tasks while staying organized</li><li>Ability to proactively ensure adherence to local, state and federal guidelines.</li></ul>WORKING CONDITIONSWork is performed on-site in a fast-paced, team-oriented, office and warehouse environment at our Muskegon facility.

Customer Service Representative

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Beacon Recycling

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