Location:Krakow, Lesser Poland, PolandJob ID: R0103674Date Posted:2025-11-25Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityThe IT Service Manager in the Finance Domain at Hitachi Energy plays a pivotal role in ensuring the delivery, governance, and continuous improvement of IT services and applications that support global finance operations. This role bridges business needs with IT capabilities, ensuring that finance-related systems are reliable, secure, and aligned with strategic objectives. The position demands strong leadership, cross-functional collaboration, and a deep understanding of both IT service management and financial processesHow you will make an impact:<ul><li>Owns the delivery of IT services and solutions, ensuring they meet business expectations and comply with architectural and operational standards</li><li>Manages the lifecycle of domain-specific applications, including architecture, integration, and service landscape documentation</li><li>Establishes governance frameworks for domain applications, ensuring alignment with internal controls, IT processes, and stakeholder requirements</li><li>Builds strong relationships with business stakeholders, suppliers, and internal teams to drive strategic alignment and service excellence</li><li>Leads product teams including application managers, solution architects, and business analysts. Responsible for staffing, performance, and process definition</li><li>Oversees service portfolio budgets, evaluates new demands, and promotes strategic application portfolio planning</li><li>Identifies opportunities for optimization, rightsizing services, and implementing new technologies in collaboration with architecture and innovation teams</li><li>Ensures all assigned IT projects are delivered on time, within scope, and aligned with business objectives, actively contributing to project setup, execution, and transition to business-as-usual</li></ul>Your background:<ul><li>Bachelor’s or Master’s degree in IT / Finance or related field, with the ability to bridge technical language and business rationale</li><li>8+ years of experience in IT service management, with a proven track record of driving global initiatives in multinational environments</li><li>Demonstrated success in leading finance-related projects, with deep understanding of financial systems and business processes</li><li>Skilled in engaging, influencing, and communicating with diverse stakeholders across business and IT domains</li><li>Certified in PMI, ITIL, Lean six sigma and knowledgeable in process improvement methodologies</li><li>Outstanding organizational, decision-making, and negotiation capabilities to manage complex project dynamics</li><li>Exceptional written and spoken English proficiency, enabling clear and effective collaboration across global teams</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

IT Service Manager

Location:Krakow, Lesser Poland, PolandJob ID: R0103674Date Posted:2025-11-25Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityThe IT Service Manager in the Finance Domain at Hitachi Energy plays a pivotal role in ensuring the delivery, governance, and continuous improvement of IT services and applications that support global finance operations. This role bridges business needs with IT capabilities, ensuring that finance-related systems are reliable, secure, and aligned with strategic objectives. The position demands strong leadership, cross-functional collaboration, and a deep understanding of both IT service management and financial processesHow you will make an impact:<ul><li>Owns the delivery of IT services and solutions, ensuring they meet business expectations and comply with architectural and operational standards</li><li>Manages the lifecycle of domain-specific applications, including architecture, integration, and service landscape documentation</li><li>Establishes governance frameworks for domain applications, ensuring alignment with internal controls, IT processes, and stakeholder requirements</li><li>Builds strong relationships with business stakeholders, suppliers, and internal teams to drive strategic alignment and service excellence</li><li>Leads product teams including application managers, solution architects, and business analysts. Responsible for staffing, performance, and process definition</li><li>Oversees service portfolio budgets, evaluates new demands, and promotes strategic application portfolio planning</li><li>Identifies opportunities for optimization, rightsizing services, and implementing new technologies in collaboration with architecture and innovation teams</li><li>Ensures all assigned IT projects are delivered&nbsp;on time, within scope, and aligned with business objectives, actively contributing to project setup, execution, and transition to business-as-usual</li></ul>Your background:<ul><li>Bachelor’s or Master’s degree in IT / Finance or related field, with the ability to bridge technical language and business rationale</li><li>8+ years of experience in IT service management, with a proven track record of driving global initiatives in multinational environments</li><li>Demonstrated success in leading finance-related projects, with deep understanding of financial systems and business processes</li><li>Skilled in engaging, influencing, and communicating with diverse stakeholders across business and IT domains</li><li>Certified in PMI, ITIL, Lean six sigma and knowledgeable in process improvement methodologies</li><li>Outstanding organizational, decision-making, and negotiation capabilities to manage complex project dynamics</li><li>Exceptional written and spoken English proficiency, enabling clear and effective collaboration across global teams</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

IT Service Manager

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HITACHI ENERGY

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